C0016 Colombia

On 12 September 2025, the IRM acknowledged receipt of a complaint pertaining to GCF Project FP134 “Colombia REDD+ Results-based Payments for results period 2015-2016.” The complainant alleges they were improperly denied benefits previously allocated to them as part of a program to support sustainable forest management in the region of Caqueta, Colombia.

During the eligibility determination phase, the IRM sought to obtain additional information about the project activities linked to the concerns raised in the complaint. Eligibility determination was extended through January 2026 to allow sufficient time for the IRM to obtain necessary information to proceed with the eligibility determination. The IRM determined the complaint to be eligible and initiated engagements with stakeholders to understand their preferred modality to addess the concerns raised in the complaint.

Following an initial series of engagements, the IRM shared information on access to grievance mechanisms and additional information on the project with the complainant. Despite several attempts to move forward with the processing of the complaint, the IRM was unable to establish continued communications with the complainant. As the complainant was not willing to engage further with the complaints-handling process, the IRM moved to close the case.